Processing

After your payment is verified, processing and shipping your order may take up to 24 hours. This does not include weekends or holidays. Orders placed after 9am GST will not be shipped until the next business day. If your order is placed after 9am GST on a Saturday your order will likely be shipped the following Monday.

UAE Shipping

Free shipping on all orders done with COD or Online payments. Delivery may vary between 1-3 business days.

International Shipping:

Free shipping on all paid orders. Delivery may vary between 1-3 business days.

A delivery fee of 20AED will be applied to all COD orders. Delivery may vary between 3-7 business days.

*Please check below for information on customs and import duties

DDP- Delivered Duties Paid - Import duties & taxes are collected and paid upon checkout by the customer

DDU- Delivered Duties Unpaid- Import duties & taxes are collected and paid by the customer upon delivery of goods. Customer assumes responsibility of any applicable fees.

All orders are DDU by default

COUNTRY	STANDARD (BUSINESS DAYS) ALL COD ORDERS	EXPRESS (BUSINESS DAYS) ALL PAID ORDERS
Australia	7-14 DAYS	2-5 DAYS
Canada	3-9 DAYS	1-3 DAYS
France	6-12 days	1-3 days
Germany	6-12 days	1-3 days
Hong Kong	4-6 days	1-3 days
Italy	6-12 days	2-4 days
Japan	6-9 days	2-4 days
Malaysia	6-9 days	2-4 days
Netherlands	6-12 days	1-3 days
Poland	6-12 days	1-3 days
Singapore	5-7 days	1-3 days
Spain	7-12 days	1-3 days
Switzerland	-------	2-4 days
United Kingdom	6-12 days	1-3 days
Rest of World	7-14 days	3-5 days

• We don’t ship to the following Countries:

  Algeria

  Brazil

  China

  India

  Israel

  Indonesia

  Iran, Islamic Republic Of

  Iraq

  Morocco

  Tunisia

  Venezuela

• Calculation of Taxes & Duties

  For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on ship to country. If not included in the price, they will be shown at checkout.

  For Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.

• Exchange Rate

  When purchasing in a currency other than USD, the conversion is performed by our partner Flow Commerce, Inc. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out.

  We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.