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CASH ON DELIVERY

2 years warranty

FREE RETURNS

Free Shipping

CASH ON DELIVERY

2 years warranty

FREE RETURNS

Details you will love

We provide free worldwide delivery on all orders.

You’ll be able to select a delivery option and review prices for each option during the checkout.

After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am GST will not be shipped out until the next business day. If you order after 9 am GST on a Thursday, your order will likely be shipped out on the following Saturday. Please refer to the chart below for rates/times.

If you're not happy for any reason, you can return any of your purchased LULWA items within 30 days of receiving your order, provided the items are unused and in their original condition. You may initiate your return through our Contact Us page.

Lulwa has a limited warranty that covers manufacturer's defects (in material or workmanship) for a period of two years from the date of purchase from an authorized dealer. If there are any manufacturing defects and it is our fault, we will repair or replace your product for free. We must be notified if the product arrives damaged upon delivery. However, this does not cover any abuse you might put your jewellery through on your own. The warranty does not cover color changes, normal wear and tear, accidental damage, scratches, or lost/stolen items. The jewellery must be used and maintained appropriately. Any misuse of the product will void the warranty.

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